Create Your Own
HERES HOW IT WORKS!
1. Start your personal creation by adding your Eco-Friendly Luxury Box and wrapping to your Cart. Also, add a personalised message card to your order if you are giving as a gift (see below for details).
2. Pick your PAWFECT PUP products for your box (Min 3 items, Max 7 items per box) and add them to your Cart.
3. DO YOU HAVE OTHER ITEMS IN YOUR ORDER? If so, let us know in the Information Section here, or at the checkout, which products are to go in the box, or if easier, which ones should not.
4. Leave us to do the magic!
Our option to 'Create Your Own Groomer Collection' is a great way to put together your own indulgent box of gorgeous items for yourself and your pup or as a beautiful gift!
If it is a gift, then you can show your recipient that you have exquisite taste by giving them a personalised, tailored collection hand-picked by you! Or create your own special collection just for you and your special pup!
We will take your chosen products and wrap them in an exclusive presentation box with all the trimmings to make you or your intended recipient smile and Pup's tail wag!
This will include, a sturdy environmentally friendly box with an option to personalise the inside of the lid, a bed of shredded recycled paper for the products, and finished on the outside with twine and a sweet silver paw to give it that special finish!
An option is available in the drop down menu to personalise the box lid with the recipient Pup's name, handwritten for the personal touch. There is no charge for this service.
NOTE : ESSENTIAL OILS MUST NOT BE USED ON PUPPIES UNDER 14 WEEKS.
DO NOT USE ESSENTIAL OILS ON PREGNANT BITCHES.
MOST ESSENTIAL OILS ARE TOXIC TO CATS SO DO NOT USE ON CATS.
Is This A Gift?
You Can Add A Gift Message To Your Order.
You will be given the opportunity to enter a gift message at the checkout.
Adding a gift message is priceless! Have you ever received a gift in the post, and it brightened your whole day? Of course, you'd be delighted. After the excitement wears down, your next thought will likely be picking up the phone to thank the gift giver. But wait…there's no gift message. Hmm. You look at the gift, turn the box upside down. No luck. Who are you supposed to thank?
Our personalised gift message option is a great way to add a personalised element and to show your recipient who sent their gorgeous gift!
It is made of recycled card and also has a cute envelope, the perfect addition to your gift!
There are two options-
You can type in your message for us to hand write and send with your gift directly to your recipient.
Or you have the option of a blank card that can be sent with your order and you can write it yourself.
Hand-written notes are much warmer and more personal than printed text. Even though the recipient probably knows it's not the gifting person who wrote it, the human touch goes a long way, especially in this digital era.
Hand-written gift messages lend a special touch that printed text simply can't match. It's all about creating a warm and fuzzy feeling for your recipient!
ALL OUR PRODUCTS ARE LICK SAFE
GENTLE ON YOUR PUP AND THE ENVIRONMENT
Our packaging is either recycled, recyclable and/or reusable so that we minimise our impact on the environment. We make sure our products are not just environmentally friendly, but also durable and high quality to avoid unnecessary waste wherever possible.
Join us in our journey to care for our beautiful world so we can continue to enjoy it with our PAWFECT PUPs!
DELIVERY
UK MAIN LAND ONLY
We use Royal Mail and other reputable courier companies depending on the size of your order so we rely on them for speed of shipping and quality of delivery particularly during periods of postal and courier industrial disputes. If you have any questions relating to your order, please Contact us. We will do our best to help.
Order before Midday Monday to Friday and we will ship your order the same day.
Royal Mail or equivalent 48 hour Tracked; Signed for service (3-5 working days for delivery):£3.95 (Free on orders over £50)
Royal Mail or equivalent 24 hour Tracked; Signed for service (1-2 working days for delivery):£5.95
Royal Mail or equivalent Special Delivery; Signed for service (Guaranteed next day delivery before 1pm Monday to Friday): £9.45
Royal Mail or equivalent Saturday Delivery; Signed for service (Guaranteed Saturday delivery): £17.95; Please note we cannot guarantee Saturday delivery to Jersey, Herm, Sark and Alderney
Important Delivery Information
- These timings cannot be guaranteed to BFPO numbers.
- Royal Mail 48 and 24 hour delivery times are not guaranteed by Royal Mail, we will do our utmost to ensure your order reaches you within the delivery times stated. Please note however that there are occasions where factors outside of our control can affect delivery.
- On every order, customers will be sent a tracking code where the delivery status can be seen on the courier's own website or app.
- Please ensure that the shipping address is correct. If you have given us an incomplete address, the wrong address, or if you are not in when delivered to provide a signature, your order is unlikely to arrive on time.
- All orders are dispatched Monday to Friday only (except public holidays). Any orders placed after midday Friday, or on Saturday and Sunday or public holidays will be dispatched on the next working day (Working days are Monday-Friday).
- Special deliveries . Royal Mail guarantee to attempt delivery by 1pm the next working day - exceptions apply to some addresses. Please see below.
- Saturday deliveries. Royal Mail guarantee to attempt delivery on a Saturday - exceptions apply to some addresses. Please see below.
- Postcode information for Special and Saturday deliveries:
Royal Mail deliver throughout the UK. However, there are certain delivery restrictions in particular areas:- Royal Mail deliver by 5.30pm the next working day in the following postcode areas:
- AB30 - 39, 41 - 45, 51 - 56; HS1, 3 - 9; IV21 - 28, 40 - 49, 51 - 56; KA27, 28; KW1 - 3, 5 - 15; KW16 Stromness Town only
PA20 (0&9); PA28 - 38, 41 - 49, 76, 77; PH15, 17 - 26, 31 - 40, 49, 50; ZE1
- AB30 - 39, 41 - 45, 51 - 56; HS1, 3 - 9; IV21 - 28, 40 - 49, 51 - 56; KA27, 28; KW1 - 3, 5 - 15; KW16 Stromness Town only
- Royal Mail deliver within two working days by 5.30pm to the following postcodes areas:
- HS2; JE; PA60 - 75, 78; ZE2, 3
- Royal Mail deliver within three working days by 5.30pm to the following postcode areas:
- KW16 - non Town; KW17; PH30, 41 - 44
- Royal Mail deliver by 5.30pm the next working day in the following postcode areas:
PLEASE NOTE: We can investigate delays 14 working days following your order dispatch date in line with Royal mail delay policy. Some couriers will require a form to be completed as proof.